Who we are

Our website address is: https://www.cornwallelitecladding.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Our contact forms are a method of gaining the required information to call you back or email you back regarding your enquiry. You will be asked to provide your consent to us having and using this information in accordance with GDPR regulations.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our website uses analytics tracking data using Google Analytics. This information is for improving your website experience for the future and helping us to understand if we have created an easy to use website.
This data does not collect any personal information about you.
It gives us insights into the following:
– Your IP address
– Your approximate location (to the nearest town)
– The type of device you have used to connect to our website
– The duration of time you spent on the site and
– The pages you visited

Who we share your data with

The only people who have access to this data apart from us (Cornwall Elite Cladding) is our marketing company Creative Mushroom who provide us with a monthly report on the website statistics.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments or form submissions may be checked through an automated spam detection service.

Your contact information

Any contact information you leave with us via our online forms is provided with your consent. It will be used for us (in most cases) to provide you with a quote. We hold that information for as long as is necessary under GDPR guidelines. Informally, this is for the period of information and communication transaction between “you” and “us”.

Additional information

How we protect your data

Our data is stored on a secure server hosted with in the UK. All information contained within our form database is periodically deleted no more than every 12 months. The initial entry from this website is passed via email directly from submission.

What third parties we receive data from

We use no third party applications that have access to your data.